Shipping policy

At Vibe FIt, we are committed to providing fast, reliable, and transparent delivery services to ensure a smooth shopping experience for our customers.


🚚 Shipping Partners

We work with trusted courier companies to deliver your orders safely and on time:

PostEx

Daewoo Courier

Pakistan Post

M&P Courier

Courier selection may vary based on destination and service availability.


⏱️ Delivery Time

Within Lahore:
📍 1–2 working days

Outside Lahore / Nationwide:
📍 2–3 working days

🛎️ Important: Delivery time starts after order confirmation, which is completed via a confirmation call from our team.


📞 Order Confirmation

All orders are confirmed through a customer verification call.

Orders not confirmed may be delayed or cancelled.


📦 Open Parcel Policy

We offer Open Parcel Allowance, allowing customers to check the product at the time of delivery (subject to courier company policy and rider approval).


🔎 Tracking Information

Tracking details will be shared upon customer request once the order is dispatched.

Customers can contact our support team to receive their tracking number.


⚠️ Delivery Delays

While we strive to deliver orders on time, deliveries may be delayed due to unavoidable circumstances, including but not limited to:

Courier service issues

Strikes

Law & order situations

Weather conditions or natural disruptions

We appreciate your patience and understanding in such cases.


📍 Additional Notes

Delivery timelines are estimated and may vary depending on location and courier operations.

We ensure secure packaging to protect your order during transit.