Frequently Asked Questions (FAQs)

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How long does delivery take?

We deliver within 1-2 days in Lahore and 2-3 days nationwide across Pakistan.
We work with trusted courier partners including PostEx, Daewoo Courier,
Pakistan Post, and M&P Courier to ensure your order reaches you safely.

Can I track my order?

Yes!
Once your order is dispatched, you'll receive tracking information to monitor
your delivery status.

CanI open my parcel before accepting it?

Yes!
We offer an open-parcel option, so you can check your product before confirming
delivery (subject to courier policies).

Whatis your return policy?

We offer a 3-day return window from the date of delivery. Items must be unused, in
original packaging, and in the same condition you received them

Howlong do refunds take?

Once we receive and inspect your returned item, refunds are processed within 10
business days to your original payment method.